About me


 

I am an experienced IT professional with technical background and skills gained in academic, professional, not-for-profit and corporate sectors. I have extensive experience in providing usable technical solutions to day-to-day business challenges. Although I have worked in management roles, I have always been passionate about development and kept hands on, taking part in design, development, and implementation of many database/web applications and CRM systems.

I am passionate about understanding how businesses make use of technology in general and I aspire to find solutions in keeping with the rapidly changing demands of modern ways of working. I am highly adaptable and responsive to advances in technology and changes in business requirements.

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Skills


Customer relationship management systems (CRM); Web architecture, infrastructure and applications; Databases, data management, data migration, and reporting tools; IT best practice methods and frameworks; Technology evaluation, review and selection.

ASP.NET (VB/C#), Web Forms; MVC; SQL Server, Entity framework; SSIS; Microsoft Dynamics CRM (2011 & 2015, 365); Microsoft SharePoint (basic); CMS systems (Umbraco, Kentico), HTML and CSS frameworks (Bootstrap & Foundation); JavaScript and JQuery.

 

90

CRM Systems

85

ASP.NET Development

80

CMS Systems

80

CSS & JS Frameworks

65

Microsoft Azure

70

Database Servers

Years of experience


11

Dynamics CRM

19

Web Application Development

9

CMS Development

23

Management

Career to date


  • Jul 2021
    -
    Present

    Trillium Systems Limited

    Technical Lead

    • Leading high performing development and technical consultant teams
    • Delivering solutions based on Dynamics 365 and Azure platform
    • Dynamics 365 integration and data migration
  • Jul 2018
    -
    Jul 2021

    Royal Academy of Engineering

    Lead Developer & Solutions Architect

    • Dynamics CRM migration from on-premises 2015 to Dynamics 365 (online)
    • Planning the new web architecture for main and micro-sites including a customer portal to be integrated with Dynamics 365 and other 3rd party tools and applications
  • Sep 2017
    -
    Jul 2018

    Royal Academy of Engineering

    Head of IT

    • Integration of dotMailer marketing automation solution with Dynamics CRM and the build of website 'Preference Centre'
    • Custom admin portal for event management and administration, an MVC based web application connected to Dynamics CRM
  • Dec 2015
    -
    Aug 2017

    Chartered Institute of Taxation

    Head of IT

    • CRM system: planning, preparation, and implementation of a Dynamics CRM solution to provide a 'single source of the truth' in relation to the services provided to the students and the members, as well as other business contacts
    • Application development: review and development of a functional portal as a front end to the CRM system
  • Nov 1998
    -
    Dec 2015

    Royal Academy of Engineering

    IT Manager/Head of IT

    • Focus on supporting the business by developing the Dynamics CRM system and integration with 3rd party applications and the corporate website
    • Hands on involvement in software development projects from architecture design to implementation

Education


  • 1997
    -
    1999

    University of Westminster

    Diploma in Management Studies (part-time)

    Management and leadership, Strategic human resource management, Enterprise and business planning, Projects and operations management

  • 1992
    -
    1994

    Dokuz Eylul University, Turkey

    MSc in Mining Engineering (Hons)

    Specialising in marbles and hard rocks

  • 1988
    -
    1992

    Dokuz Eylul University, Turkey

    BSc in Mining Engineering

    Science based subject areas focusing on planning, designing and operation of mines

Contact


Walthamstow, London UK

hello at hakan.me.uk

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